FAQ

Terms & Conditions

Acceptance of Conditions.

 

Ordering with us constitutes your acceptance of these terms and conditions which take effect at the time you first access the site or phone us. If you do not accept these terms and conditions you must not place an order via the internet or over the phone. You can only access our full menu and order from us from this website and therefore all orders are subject to these conditions.

Cancellation.

 

Once your order has been placed, we set about cooking straight away. There is strictly no refund, change or cancellation once the order has been made and confirmed.

Refund Policy.

 

Once the order is confirmed, you agree that you shall not seek refund of the payment made to confirm the order. Any acceptance of refund is at sole discretion of Flechazo Restaurant. You agree that any spillage or damage to your order during delivery shall not be our responsibility and you shall not dispute the payment . Any refund, once approved by Flechazo Restaurants will take minimum 7 working days to be credited into your bank account. For purpose of cancelling order, kindly contact us.

Privacy Policy

This Privacy Policy ("Policy") applies to the website located at https://web.myewards.com/order_online/NTUxOTAzNA==,  and any other websites, owned and operated by Flechazo Restaurants .

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
 

Delivery Timing

It takes approx. 45 mins for us to deliver your food after we reeive the order.