Refund / Privacy Policy

Bhopal Baking Company (BBC) Refund Policy

Unavailability of Product: Full refund will be provided in case a product that has been ordered by the guest is unavailable.

Product Damage: In case a product is damaged during delivery and cannot be replaced by BBC, based on management decision a refund will be processed.

Issue with Product: In case there is an issue with the product (stale, damaged etc.), based on management decision a refund maybe processed.

Cancellation of Order: Refund will be based on management decision.

Misellaneous Issue: Any other issue related to refund will be at the discretion of the management.

Loyalty Points: Guests are permitted to convert their refund amounts into loyalty points. Convenience charges will not be applicable, full amount will be given in loyalty points.

Convenience Fees: Based on management decision a convenience cost of approximately 2.5% may be applicable for a refund.

Bhopal Baking Company Privacy Policy has adopted this privacy policy in order to ensure users of our commitment and dedication to privacy. The following privacy guidelines apply to the website "www.bhopalbaking.com” (Site). Bhopal Baking Company respects your right to privacy. (Bhopal Baking Company) invite you to visit our Site to search or browse the Site without revealing who you are or registering with us. However, if you choose to give Bhopal Baking Company personal information via the Internet, for example in response to the careers section, that Bhopal Baking Company may need; it is our intent to let you know how Bhopal Baking Company will use such information. If you tell us that you do not wish to have this information used as a basis for further contract with you, we will Endeavour to respect your wishes.

Collection of IP addresses and the use of  "Cookies"

When you visit our Site, some info rmation such as your Internet protocol address, Internet service provider, operating system, the Site from which you arrived, and the time and date of your visit may be collected automatically as part of the software operation of this Site. This intake of information is entirely anonymous. Bhopal Baking Company uses this information solely for internal marketing purposes, for example, to see what pages are most frequently visited in order to improve the Site and also potentially for investor relations and HR purposes.

Bhopal Baking Company also collects information through the use of a technology called "cookies". A cookie is a small file that a web site can send to your browser, which is then stored on your system by your browser. The use of cookie technology on www.bhopalbaking.com is solely for internal marketing purposes. If you are uncomfortable accepting cookies from our Site or any other, you can set your browser to notify you when a Site attempts to send you a cookie, giving you the opportunity to decide for yourself whether or not to accept the cookies. You can also set your browser to turn off cookies.

Personal Information

Whenever Bhopal Baking Company collects information that you voluntarily submit, it is Bhopal Baking Company intent to inform you of why this information is being requested and how it is going to be used. Bhopal Baking Company will not sell, distribute, or give your personal information to any third party without your knowledge and consent. Bhopal Baking Company shall not be liable for any personal information that you submit to external vendors or to any web site linked to this Site.

Nature of Data on the Internet

It is Bhopal Baking Company intent to keep secure any personal information that you submit to us, and Bhopal Baking Company will continue to take steps to maintain the security of this Site. However, the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Therefore, in submitting personal information to the Site, you assume the risk of a third party obtaining that information.

Important security information - email scam

The Bhopal Baking Company website team has been made aware of a number of fake emails that appear to be sent from Bhopal Baking Company asking users to confirm their email address and/or password. We would like to reassure users that we will never send you an email asking you to reconfirm your security details. We will never ask you to divulge your full passwords via e-mail.

If you do receive a suspicious email like this please delete it straight away and do not click on any of the links contained in it. If you are ever concerned about any communications that are or seem to be from Bhopal Baking Company, please contact us immediately.